Terms of Service and Software License
Resale Station · EaseTrade LLC · Version 2026-09-13 · Effective for new accounts from the date shown; existing accounts on 30 days' notice
1. Parties, business use and authority
These Terms govern access to Resale Station, including the related software identified as FavoliHub (the "Service"), provided by EaseTrade LLC ("Company", "we"). "Customer" means the business identified when a company is created in the Service or in an accepted order. The person who accepts these Terms for Customer represents that they have authority to bind that business. Subject to these Terms and the applicable fees, Company grants Customer a limited, non-exclusive, non-transferable right, for the subscription term, to access the subscribed Service for Customer's own business operations through its authorized users.
"Authorized users" are the people Customer adds to its company — owners, managers, crew and station or kiosk accounts. Customer is responsible for who it adds, the roles it gives them, and their use of the Service. Customer must ensure each authorized user is lawfully able to do the work the account is for; the Service does not itself impose an age requirement on crew accounts, and Customer's own employment obligations are Customer's.
The Service is for businesses. Where the law gives a particular purchaser protections that cannot be waived, nothing here removes them.
2. Accounts
- Registration information must be accurate and kept current. Each authorized user keeps their own password and clock-in PIN and does not share them; nobody clocks in or out for another person.
- Customer tells Company promptly of any suspected unauthorized use.
- Customer's owner account administers the company: people, roles, connections, plan and billing, and the request routes in section 9.
3. Acceptable use
Customer and its authorized users will not: use the Service to break a marketplace's rules or the law, to list goods they may not sell, or to infringe anyone's rights; copy, resell, sublicense, rent or provide access to the Service to anyone outside Customer's company; reverse engineer, decompile or attempt to extract the software or its source, except to the extent a law expressly permits despite this term; probe, scan or test the Service's security or the boundary between companies without Company's written agreement; introduce malware; scrape the Service; send unsolicited messages through it, or text anyone who has not consented; or load data they have no right to hold.
4. Platform ownership and Customer data
Company and its licensors retain all rights in the Service, its software, design and documentation. As between the parties, Customer retains its rights in the data and content it or its authorized users submit, or authorize the Service to receive from a connected service ("Customer Data"), subject to third parties' rights. Customer grants Company permission to process Customer Data only as necessary to provide and support the Service, protect its security, comply with law and carry out Customer's instructions, consistent with the Privacy Policy and the Data Processing Addendum. This permission does not transfer ownership of Customer Data. Any use of Customer Data for unrelated advertising, sale, or model training requires a separate lawful basis and any required authorization. Feedback about the Service may be used by Company without obligation, provided that confidential Customer records are not treated as feedback.
Customer is responsible for having the right to load what it loads — including its staff's personal information and its buyers' details as the marketplaces supply them — and for giving its crew any notice the law requires about what the Service records (see the Notice to crew members).
5. Automated actions and AI-assisted features
Customer authorizes the actions expressly enabled through its settings and by its authorized users, including listing changes, offers, price changes, inventory updates, customer messages and transfers to connected services. Customer is responsible for choosing appropriate permissions, rules, floors and limits, and for reviewing exceptions and outputs. Automated and AI-assisted results may be incomplete, inaccurate or inappropriate. A setting may cause actions to occur without review of each individual action; the Service identifies such functionality when it is enabled and shows every action it takes and its reasoning. Customer must review high-impact actions before enabling unattended execution and use the safeguards provided. Company does not guarantee a particular sale price, sales result, reply accuracy, synchronization time or marketplace outcome. These provisions do not excuse Company from its express obligations under the Agreement; any liability is subject to section 11. AI-assisted features are not part of the Service at the date of these Terms; if added, the Privacy Policy will describe them before they process Customer Data.
6. Marketplaces, integrations, fulfilment and operational tools
Third-party marketplaces, carriers, payment services, accounting providers and hardware are independently operated and may change, restrict, suspend or discontinue their services. Customer must maintain the required accounts and permissions and comply with the applicable third-party terms; connecting a service means Customer has accepted that service's terms, and Customer may revoke the access it granted on that service's side at any time. Unless expressly agreed otherwise, Company acts as a software provider and is not the seller of Customer's goods, the carrier, the employer of Customer's personnel or Customer's tax, legal or accounting adviser. Customer remains responsible for its listings, goods, shipping inputs, package contents, employment decisions and filings. Records and photographs kept by the Service may assist an investigation but do not guarantee acceptance by a marketplace, bank or court. Third-party outages and actions are not warranted by Company, and Company's own express obligations remain subject to the Agreement. The Poshmark cross-listing add-on is a browser extension that runs on Customer's own computer with Customer's own Poshmark login; Customer is responsible for its use under Poshmark's terms.
7. Trials, plans, billing and renewal
- Trial. A new company gets 14 days of every feature without a payment method, up to 500 orders and 2,000 listings. When the trial ends, or those limits are passed, the account becomes read-only: nothing is deleted, and a subscription restores it. A trial's expiry never authorizes a payment; a payment is authorized only when Customer separately accepts a paid subscription at checkout.
- Order and fees. The checkout Customer accepts identifies the plan, its fees, billing frequency, order and listing allowances, add-ons and renewal. Customer authorizes only the charges disclosed and accepted there. Current plans are shown at resalestation.com/#pricing.
- Renewal and cancellation. Unless the order says otherwise, a paid subscription is monthly, in US dollars, charged in advance through Stripe, and renews for successive periods of the same length until cancelled. Cancel any time from Settings → Billing (or by emailing support if the account cannot be accessed); cancellation stops future renewals and takes effect at the end of the paid period.
- Overage and allowances. Orders above a plan's monthly allowance are charged at the per-order rate disclosed at checkout ($0.02 at the date of these Terms), counted per calendar month across connected marketplaces. Listings above the allowance require moving up a plan; there is no listing overage.
- Refunds. Fees are non-refundable except as expressly provided in the Agreement or required by law. Company refunds unused prepaid fees if Company ends the Agreement for its own convenience or Customer ends it for Company's uncured material breach (section 10).
- Failed payments. Failed charges are retried. If they keep failing the account becomes read-only and may then be suspended, with notice to the owner at each step.
- Price changes. Company discloses a price change at least 30 days before it takes effect, by email to the company owner, together with the right to cancel before it applies.
- Taxes are Customer's responsibility where they apply. Billing disputes should be raised with support within 60 days of the charge.
8. Availability and support
Company aims to keep the Service available around the clock and to give notice of planned maintenance, but does not promise uninterrupted or error-free service and offers no uptime service level unless separately agreed in writing. Support is by email at [email protected], answered around the clock, with a person for anything the assistants cannot settle. Company may change or retire features; where a change removes something Customer relies on, Company will say so in advance where it can. Features identified as beta or preview may change or be withdrawn without notice.
9. Customer Data: export, requests and deletion
- Customer's owner can export the company's data from inside the Service at any time, and can ask Company to delete the company by email from the owner's address.
- Requests from buyers or crew about their personal information should go to Customer first; Company will assist Customer, and will meet any direct legal duty of its own, as described in the DPA and Privacy Policy.
- Customer decides which connections to make and may disconnect any of them; disconnecting stops new processing through that connection and revokes Company's stored access, and does not itself delete records already imported, which remain Customer's to export or delete.
10. Suspension, termination and export
Company may suspend affected access when reasonably necessary to address a security threat, unlawful use, a legal requirement, a marketplace's requirement, or material harm to the Service or others, giving notice when lawful and practicable. For other material breaches, the breaching party has 15 days after notice to cure before the other party may terminate, except that unpaid charges are handled under section 7. Either party may terminate for convenience at the end of the paid period; Customer does so by cancelling. On termination, subject to legal and security restrictions, Company will provide a 30-day opportunity to request an export of available Customer Data in supported formats; after that Company may delete it, subject to required retention and lawful holds as described in the Privacy Policy and DPA.
11. Warranty disclaimer, excluded damages and liability cap
Except for express commitments in the Agreement and rights that cannot lawfully be excluded, the Service, including beta and AI-assisted features, is provided "as is" and "as available". To the maximum extent permitted by law, Company disclaims implied warranties of merchantability, fitness for a particular purpose and non-infringement, and warranties arising from course of dealing or usage of trade. Company does not warrant uninterrupted or error-free operation, perfect security, or any particular commercial result. This disclaimer does not override express data-protection, confidentiality or other obligations in the Agreement.
To the maximum extent permitted by law, Company and its affiliates, licensors, officers, employees and contractors will not be liable under or in connection with the Agreement for lost profits, lost revenue, lost business opportunities or anticipated savings, or for indirect, incidental, special, consequential, exemplary or punitive damages, whether arising in contract, tort or otherwise, even if advised of their possibility.
Subject to the exceptions below, the combined aggregate liability of those parties for all claims under or in connection with the Agreement will not exceed the greater of US$100 or the subscription fees paid or payable by Customer for the Service during the twelve months before the first event giving rise to the claim. Related events are treated as one event; multiple claims or claimants do not increase that aggregate cap. Claims for data loss, inaccurate processing or automated actions are subject to the same cap to the extent lawful, unless an expressly agreed DPA or other signed provision states otherwise.
These exclusions and limits do not apply to Company's fraud, wilful misconduct or gross negligence, or to liability that applicable law does not permit to be excluded or limited. They do not reduce express refunds owed under the Agreement or limit the rights of persons or authorities who are not lawfully bound by them.
12. Customer indemnity
Customer will defend Company and its personnel against third-party claims to the extent arising from Customer's unlawful goods or content, Customer's violation of law or third-party rights, or Customer's use of the Service in material breach of the Agreement, and will pay resulting final judgments and settlements approved under this section, together with reasonable defence costs. This obligation does not apply to the extent a claim results from Company's breach of the Agreement, negligence or intentional misconduct. Company must give prompt notice, provide reasonable cooperation at Customer's expense, and permit Customer to control the defence with suitable counsel. A settlement imposing an admission, non-monetary duty or payment on an indemnified party requires that party's consent, not unreasonably withheld. The cap in section 11 does not cap Customer's payment obligations or this indemnity.
13. Confidentiality
Each party will protect the other's confidential information with reasonable care, use it only for the Agreement's purposes, and disclose it only to persons with a need to know who are bound by appropriate confidentiality duties, or as law requires. Standard exclusions apply to information independently developed, lawfully received without restriction, already lawfully known, or publicly available without breach. These duties survive termination; personal-data processing remains governed by the DPA and applicable law.
14. General
- Governing law and venue. These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. Disputes are brought in the state or federal courts located in Wake County, North Carolina, and each party submits to their jurisdiction, except that either party may seek protective relief in any competent court, and nothing here removes a right the law where Customer is located gives it that cannot be waived.
- Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, provided it takes reasonable steps to mitigate; this does not excuse payment obligations, avoidable failures, or notices the law requires.
- Order of precedence. An accepted order form controls over these Terms for the commercial points it identifies; the DPA controls for personal-data processing; otherwise these Terms control.
- Notices to Customer go to the owner's email address on the account; to Company at [email protected] and EaseTrade LLC, 964 High House Rd #2009, Cary, NC 27513.
- Assignment. Customer may not assign the Agreement without Company's consent, except to a successor to its business who assumes it. Company may assign it to an affiliate or a successor.
- Changes. Company may update these Terms prospectively. Material changes are announced by email to company owners at least 30 days before they take effect; continuing to use the Service after that date accepts them. A change does not rewrite claims that have already accrued.
- If a part of these Terms is unenforceable, the rest stands. A party's not enforcing a term is not a waiver. Sections 4, 9 to 14 survive termination. This, with the Privacy Policy, the DPA, any accepted order and the text-message terms where they apply, is the whole agreement about the Service.